Niseko Luxury Accommodation FAQ

Aspect Niseko is a luxury accommodation located in Hirafu Village, offering high-end apartments with stunning panoramic views of Mt. Yotei. It features top-quality European and Japanese fittings and a dedicated guest service to ensure a memorable stay.

Aspect Niseko is located at 16-11, Niseko Hirafu 2-jo 1-chome, Kutchan-cho, Abuta-gun, Hokkaido, Japan. It is centrally located in Lower Hirafu area known as “Millionaires’ Row”, providing excellent access to some of Niseko’s finest dining and nightlife options on Momiji Street.

You can contact Aspect Niseko via email enquiry@aspectniseko.com or our reception phone number at +81 136-21-5138 or through WhatsApp at +60129726598.

Yes, Aspect Niseko is very suitable for families, offering spacious apartments with multiple bedrooms, fully equipped kitchens, fireplace, and family-friendly amenities. We also provide ski equipment storage service in the lobby as well as complimentary private ski shuttle.

Yes, Aspect Niseko is open year-round, offering different activities and experiences throughout 4 seasons.

Reservations can be made directly through the Aspect Niseko website or by contacting us at enquiry@aspectniseko.com . Online booking through www.aspectniseko.com provide real-time availability and easy booking processes.

1. Check-in time is from 4:00pm and check-out time is 10:00am. All luggage must be removed at time of check-out.
2. Early check-ins and late check-outs are chargeable and must be requested in advance. Early check-ins and late check-outs will be accommodated where the accommodation schedule allows. Early check-in cannot be guaranteed in advance, and late check-out requests can be confirmed the evening prior to the guest’s departure.
3. A booking is only valid for the number of guests stated in the most recent booking confirmation issued by us. Exceeding the agreed upon number of guests will result in full cancellation without refund, or an extra charge of ¥20,000 per person, per night – to be decided by us upon consideration of the property and its capacity.
4. Where a late check-out has not been confirmed by H2 Group in writing and the accommodation is not vacated by 10:00 am, a late check-out fee of ¥20,000 per hour or 25% of the prorated standard nightly rate of the property by per hour basis, whichever is the greater, will be charged for each hour or part thereof after 10:00 am.
5. We reserve the right to enforce vacation of the property any time after the check-out time.

1. For winter bookings where the check-in date occurs between December 1st 2024 and April 25th 2025 inclusive:
   a. If the booking is cancelled more than 60 days before check-in date the fee incurred is the 20% non-refundable deposit.
   b. If the booking is cancelled 60 days or less before check-in date, then a 100% cancellation fee applies.
   c. Same day cancellation will be considered a No Show and no refund will be available.
   d. Any cancellation must be made in writing (email: book@h2group.com) and reconfirmed in writing by us before being considered a cancellation.
2. For summer bookings where the check-in date occurs between April 27th 2024 and November 30th 2024 inclusive:
   a. If the booking is cancelled more than 7 days before check-in date then no cancellation fee will be payable.
   b. If the booking is cancelled between 2 and 7 days before check-in date then a 50% cancellation fee will be payable.
   c. If the booking is cancelled 1 day before check-in date, then a 100% cancellation fee will be payable.
   d. Same day cancellation will be considered a No Show and no refund will be available.
   e. Any cancellation must be made in writing (email: book@h2group.com) and reconfirmed in writing by us before being considered a cancellation.
   f. Any remittance fees incurred as part of a refund will be deducted from the refund.
3. This cancellation policy does not apply to any long stay bookings, package bookings, event bookings (such as Jolly Fox Niseko) and for any guest services booked by H2 Group on your behalf.

Yes, there may be minimum stay requirements during peak seasons. It’s advisable to check the booking conditions for specific dates.

Aspect Niseko offers a range of accommodations including 2-bedroom, 3-bedroom, and 5-bedroom apartments, each featuring luxurious amenities and spacious layouts.

Yes, all rooms and common areas at Aspect Niseko have complimentary Wi-Fi.

Yes, daily housekeeping is provided for all rooms, ensuring a comfortable and clean stay.

Rooms at Aspect Niseko come equipped with modern amenities including fully equipped kitchens, laundry facilities, and luxurious bathrooms with premium toiletries.

Yes, Aspect Niseko offers wheelchair-accessible apartments with features to accommodate guests with disabilities.

Amenities include guest service, ski storage, complimentary private ski shuttle, and easy access to nearby restaurants and shops.

While there is no on-site restaurant, Aspect Niseko is centrally located near to some of the best dining options in Hirafu Village, such as Sushi Kato, Kamimura and Ezo Seafoods etc. You may access the pdf version of our top 10 best restaurant pick around Niseko here.

Ski and snowboard rentals are available nearby, and our guest service can assist in arranging rentals for guests.

The concierge service at Aspect Niseko can assist with restaurant reservations, activity bookings, and transportation arrangements.

Guests can enjoy skiing, snowboarding, hiking, and exploring the beautiful natural surroundings of Niseko. The area is renowned for its powder snow in winter and vibrant outdoor activities in summer.

Aspect Niseko is located within a driving distance of 2-5 minutes depending on the ski lifts you preferred, our complimentary private ski shuttle service can provide you convenience access for a door-to-lift experience.

Nearby attractions include Mt. Yotei, local hot springs (onsen), and various cultural sites in Hirafu Village and the surrounding area.

Yes, we can arrange guided tours or customize tours throughout Hokkaido. For more info, please contact enquiry@aspectniseko.com .

Dining options include a variety of restaurants offering local and international cuisine, you may access the pdf version of our top 10 best restaurant pick around Niseko here.

The best way to reach Aspect Niseko from New Chitose Airport is by private transfer, or rental car. The journey takes approximately 2-3 hours.

Yes, Aspect Niseko provides private shuttle services to and from ski lifts and other local attractions (subject to availability).

The best time to visit Niseko for skiing and snowboarding is from December to March. For summer activities, June to September is ideal.

For a winter visit, the temperature can go down as low as -15 degree Celsius. We recommend packing full winter gear from head to toe, including:

• Thermal layers: High-quality thermal layers for your upper and lower body
• Outerwear: A full set of winter-grade outerwear, including a waterproof outer layer, jackets, vests, and pants
• Footwear: Warm, grippy snow boots for walking around town
• Accessories: Gloves, a neck warmer, a hat, a scarf, a face mask, mitts, and goggles with interchangeable lenses
• Socks: Several pairs of thick, warm socks, including ski socks

In Niseko, it is highly recommended to have transport options due to the heavy snowfall during winter, which can make walking difficult. Fortunately, Aspect Niseko offers a shuttle service, ensuring you can travel comfortably and safely without having to walk through deep snow.

For more detailed information, visit us at www.aspectniseko.com