Ensuring you every convenience

Complete your stay at Niseko’s sleekest designer apartments with our full suite of concierge services available during your stay.

Ensuring convenience and excellence, the Aspect concierge team provides the premium services below.

Our concierge team will assist in making any arrangement to ensure that your stay is both pleasant and enjoyable. Should you require any assistance, please do not hesitate to contact our concierge team.

Aspect’s abundant amenities begin with a dedicated ski valet and secure storage room, informal reception and concierge services in a casual but elegant lobby lounge setting, comfortable elevator halls and galleries featuring significant works of art.

The Welcome of Japanese Hospitality

· On site check in
· Restaurant & activity bookings
· Area & event information

Allowing the convenience of on-site check-in, our front desk team provides guest assistance for your accommodation, bookings for restaurants, services & local activities, as well as information on upcoming events and general information.

Ski Valet & Driver Services for guests

· Ski gear storage
· Ski area valet service
· Local area shuttle service

Our concierge team takes care of your ski gear, stores it, loads it into guest shuttle and unloads it when you return from the mountain. Additional to our ski valet service, providing lifts to the ski area in the morning, guests at Aspect can also use the service for trips in and around the immediate Hirafu Village area during the day.

A stylish space for you to relax

· Spacious, private lobby
· Complimentary coffee
· Rooftop terrace BBQ & entertainment space

Our casual, elegant lobby area provides complimentary Nespresso coffee & tea facilities. During the warm summer months, the Roof Garden & Terrace are available for use with BBQ and entertainment facilities.

01. Mountain Essentials

Lift Passes
Ski School
Ski & Snowboard Rental
Airport Transfers

02. Play

Kids & Family Activities
Snowmobile Tours
CAT skiing
Niseko Backcountry Tours
Snowshoe Tours

03. Relax

Welcome Food Packages
Wine packs
In-House Dining
Onsen (Hot Spring)
Spa & Massage